MARKETING THEORIES - MASLOW'S HIERARCHY OF NEEDS
MARKETINGTHEORIES-
MASLOW'S HIERARCHY OF NEEDS
Maslow’s
hierarchy of needs was developed by Abraham Maslow, a specialist in human
behavioral psychology. The hierarchy was first developed to help explain the
connection between basic human needs and human desires.
The
hierarchy, often visualized as a pyramid is split into five categories. Put
simply unless we have the fundamental basic human needs at the bottom of the
hierarchy we will not strive to meet any further desires. As each requirement
is fulfilled we move up the hierarchy.
- Physiological needs:
- These are
the underlying needs we as humans can’t live without. E.g. Food, water,
sleep, oxygen etc.
- Safety needs:
- We all
need to feel safe. Whether that be physically, financially or job
security and health.
- Social needs:
- We all
look for social connections in friends and family.
- Esteem needs:
- We all
desire to have respect and be respected by others, this includes
self-esteem, confidence and a sense of self achievement.
- Self actualization:
- This is
realizing one’s full potential and this will differ from person to
person. This is the highest level on the hierarchy and what we are all
striving for.
Maslow’s hierarchy in
marketing:
If
marketers know the wants and needs of their target market (which every good
marketer should!) then this can be used as a selling point to influence.
A
great deal of research is undertaken to segment, target and position (STP)
customers by various criteria such as demographics, social class, geographic
and so on. From this marketers will have a very specific idea about who their
target consumers are and tailor their marketing strategy accordingly.
For
example a car manufacturer targeting young families is not likely to focus on
the top speeds and luxury items in their advertising campaigns but instead on
the cost effectiveness and safety features.
It is
important to note that your target market’s level or needs and desires may not
stay the same, especially in times of political and economic change. Therefore
remember to keep your marketing strategy up to date and relevant.
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